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Hotel · Mexico City · Federal District

Casa Serenos

A 3-star retreat in Mexico City's Roma district, praised for spotless rooms, attentive staff and a welcoming atmosphere.

  • Rated 9.4/10 by guests
  • Rooms score 9.7/10
  • Facilities rated a perfect 10
9.4 Perfect 163 reviews Booking.com 9.4 · 163 reviews

About

Casa Serenos

Casa Serenos sits on Calle Manzanillo in Mexico City's Roma district, a characterful neighbourhood known for its leafy streets and early 20th-century architecture. The hotel is 2.6 km from Papalote Museo del Niño, making it a practical base for exploring the city's museums and cultural spots.

Inside, the hotel pairs a relaxed, contemporary feel with thoughtful touches: a welcome drink on arrival, a restaurant and bar lounge for casual dining, and rooms equipped with air conditioning, tea and coffee facilities, and flat-screen TVs. With a guest rating of 9.4 out of 10, it's the kind of place where the details are handled well.

  • No smoking on site
  • Wi-Fi
  • Safe deposit box
  • No pets allowed
  • Luggage storage
  • Welcome drink

In brief

What works, what to weigh

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Strengths

3 reasons to book
  • Spotless, comfortable rooms — Guests consistently mention the impeccable cleanliness, supportive beds and effective air conditioning. Rooms are fitted with modern comforts including coffee machines, heating and flat-screen TVs.
  • Attentive, personal service — Staff are frequently praised for going out of their way, from remembering breakfast preferences to offering warm, helpful guidance throughout the stay.
  • Top-rated facilities — The hotel scores a perfect 10 for facilities, with a restaurant, bar lounge, safe deposit box and luggage storage adding to the convenience.
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Worth weighing

4 to weigh
  • No pets allowed — If you're travelling with a dog or cat, this isn't the place – the hotel enforces a strict no-pets policy.
  • Limited check-in window — Check-in is only between 15:00 and 22:00, which might be tricky if your flight or bus arrives late in the evening.
  • No on-site parking mentioned — There's no mention of parking at the hotel, so if you're driving, you may need to rely on nearby public parking or alternative arrangements.
  • Smoke-free property — The entire hotel is non-smoking, so those looking for a place to smoke will need to step outside – and even then, be mindful of local rules.

01 — Rooms

Rooms & rates

High season: summer dates usually book out a few weeks ahead.

Standard Double Room

  • 1 King-size bed
  • Shower
  • Coffee machine
  • Heating
  • Air conditioning

Deluxe Double Room Bath

  • 1 King-size bed
  • Shower
  • Coffee machine
  • Heating
  • Air conditioning

Deluxe Double Room

  • 1 King-size bed
  • Shower
  • Coffee machine
  • Heating
  • Air conditioning

One-Bedroom Apartment

  • 1 King-size bed
  • Shower
  • Coffee machine
  • Heating
  • Air conditioning

Superior Apartment

  • 1 King-size bed
  • Shower
  • Coffee machine
  • Heating
  • Air conditioning

02 — Amenities

Services & amenities

Everything included at this stay — the facilities and essentials, at a glance.

General

  • Wi-Fi
  • Safe deposit box
  • Luggage storage
  • No smoking on site
  • No pets allowed

Dining

  • Restaurant
  • Bar/Lounge area
  • Welcome drink
  • Tea and coffee facilities

Room

  • Air conditioning
  • Sitting area
  • Flat-screen TV
  • Free toiletries

03 — Reviews

What guests say

Recent verified reviews from guests who stayed here.

9.4
Perfect 163 reviews

Guest-rated 9.4/10 from 163 reviews

Booking.com · 9.4 · 163 reviews
9.4Verified guest

“The room was spotless and the air conditioning worked brilliantly. The bedding was cosy and the shower products were a lovely touch. I had a wonderful stay.”

9.4Verified guest

“Comfortable beds and a gorgeous bathroom. The location was perfect, close to attractions. Staff, especially Carmen, were so kind and even made my breakfast exactly as I liked it.”

9.4Verified guest

“Staff were incredibly helpful, especially Mr Ricardo and Mrs Carmen. Breakfast options were plentiful and tasty, a great start to the day. My room had excellent extras like a fridge, microwave and an extremely comfortable bed.”

04 — Location

Getting around Mexico City

The property sits in Mexico City.

Roma district: Casa Serenos is located in Roma, a neighbourhood known for its bohemian vibe, tree-lined avenues and early-century mansions. You'll find plenty of cafes, galleries and parks within walking distance.

Papalote Museo del Niño: The hotel is 2.6 km from the Papalote Children's Museum, an interactive museum that's a hit with families – expect a short drive or a pleasant walk through the city.

64 Calle Manzanillo, Mexico City, Federal District, 06760, Mexico

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05 — Good to know

Policies & conditions

Hotel details are shown for reference. Final rate terms are confirmed on the partner’s site at booking.

Check-in
From 15:00-22:00
Check-out
By 08:00-12:00
Cancellation
Free cancellation on many rates — terms on booking page
Payment
Pay-at-hotel available on many rates; final terms at booking
Pets
Not allowed

06 — Questions

Frequently asked

What time is check-in and check-out?

Check-in runs from 15:00 to 22:00, and check-out is between 08:00 and 12:00.

Are pets allowed at Casa Serenos?

No, the hotel does not allow pets on site.

Does the hotel have a restaurant?

Yes, there is a restaurant and a bar/lounge area on site.

Is there air conditioning in the rooms?

Yes, all room types come with air conditioning, along with heating and a coffee machine.

What facilities are available for guests?

Amenities include free Wi-Fi, a safe deposit box, luggage storage, a welcome drink, and a flat-screen TV in each room.

Nearby

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Lisboa Hotel

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The bottom line

For a comfortable, well-run base in Mexico City's Roma district, Casa Serenos delivers on the essentials – clean rooms, kind staff and solid facilities – at a fair price. The few limitations (no pets, narrow check-in times) are minor for most travellers.

9.4A dependable choice for couples and solo travellers wanting a personal touch.

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